Withdrawal policy
Last updated: 12 November 2026 · Consumers have a right of withdrawal as set out below. This is a translation for your convenience; the German version is legally binding.
Withdrawal policy
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period will expire after fourteen days from the day of the conclusion of the contract.
To exercise the right of withdrawal, you must inform us (Nis Leander Karstens (FADE), Eißendorfer Grenzweg 32b, 21077 Hamburg, Germany, phone: +49 176 20507509, email: fadedesigns07@gmail.com) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or an email). You may use the attached model withdrawal form, but it is not obligatory.
You can also exercise your right of withdrawal online at https://fadebeats.com/en/withdraw/. If you use this online function, we will send you, on a durable medium (e.g. by email) and without undue delay, an acknowledgement of receipt with information on the content of the withdrawal statement and the date and time of its receipt.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
If you requested to begin the performance of services during the withdrawal period, you shall pay us an amount which is in proportion to what has been provided until you have communicated to us your withdrawal from this contract, in comparison with the full coverage of the contract.
End of the withdrawal policy
Early expiry of the right of withdrawal
For a contract for the provision of services, the right of withdrawal expires when we have fully performed the service and you expressly agreed, before performance began, that we start performance before the end of the withdrawal period, and confirmed your knowledge that you lose your right of withdrawal once we have fully performed the contract.
For a contract for the supply of digital content not on a tangible medium (for example beat files and trackouts for download), the right of withdrawal expires when we have begun performance after you expressly agreed that we start performance before the end of the withdrawal period, confirmed your knowledge that your consent causes you to lose your right of withdrawal once performance begins, and we have provided you with a confirmation of the contract on a durable medium.
Model withdrawal form
(Complete and return this form only if you wish to withdraw from the contract.)
- To Nis Leander Karstens (FADE), Eißendorfer Grenzweg 32b, 21077 Hamburg, Germany, email: fadedesigns07@gmail.com:
- I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*),
- Ordered on (*)/received on (*),
- Name of consumer(s),
- Address of consumer(s),
- Signature of consumer(s) (only if this form is notified on paper),
- Date
(*) Delete as appropriate.